At Afsira, we strive to deliver your orders quickly and safely. All orders ship from our warehouse in the United States:

Warehouse:
7173 Fairbrook Rd
Windsor Mill, Baltimore, MD 21244
United States of AmericaCustomer support: +1 (551) 799-2671

Estimated Delivery Times (from our Baltimore warehouse)

• East Coast: 1 to 3 business days
• Midwest: 2 to 4 business days
• South: 3 to 5 business days
• West Coast: 4 to 7 business days

Faster options such as 2-day or overnight shipping are available at checkout for an additional charge.

Carriers

We primarily use USPS for lightweight orders and UPS for heavier or expedited shipments. Tracking information will be provided once your order leaves our warehouse.

Packaging

All orders are carefully packaged to ensure they arrive in perfect condition. You will receive a tracking number to monitor progress from our warehouse to your doorstep.

Returns & Exchanges

Your satisfaction is our priority. Returns and exchanges are accepted within 7 days of delivery. Items must be unworn, unused, and in their original packaging. To initiate a return or exchange, please contact our customer support at +1 (551) 799-2671 or start the return from your Shopify order page. We will guide you through the process.

Refunds

Refunds are processed promptly once we receive the returned items. Please allow 5 to 7 business days for the refund to reflect in your original payment method.

Questions

If you have any questions or concerns regarding shipping, returns, or refunds, our customer support team is ready to assist you. Call us at +1 (551) 799-2671.